Best Practices in Document Management
What you’ll learn
Identify the causes of inefficient documentation
Apply a set of best practices to roll out a cost-effective and future-proof corporate strategy for documentation
Champion change management processes related to documentation, from an enterprise analysis perspective
Speak the lingo of technical publications at a conceptual level
Requirements
Description
Documentation is nowadays regarded as an integral part of selling a product or service to customers. You might have at your disposal the best technological systems, publishing applications and the related tools for working and editing your content, but without the proper best practices in place, chances are the processes you implement for taking care of the life cycle of your documentation will not be planned and managed adequately, which means that you will be less successful in your operations.You need best practices for several reasons – for example, they allow you to plan the delivery of your documentation in a more rigorous manner, allow you to cut down on costs, have more visibility of your processes and be able to manage your human and technological resources in a better way, among other benefits. The great thing with best practices is that they allow you to implement your systems, processes, and roles within a framework that is future-proof and that you can reconfigure as, and when required.This course is all about these best practices and is an invaluable reference for anyone wishing to take document management to the next level. You will gain awareness of all the fundamental considerations for turning documentation into, not only a corporate-wide function, but also to improve the way you think about the delivery of your documentation at a personal level. Furthermore, while this course is primarily focused on document management, it is by no means limited to that – meaning you will find it really helpful in any environment where building a successful strategy for the delivery of content is required, whether that be finance, legal, engineering, software and many more. So, dive in and unleash the full potential of your content by adopting these best practices in document management!
Overview
Section 1: Introduction
Lecture 1 Welcome to the course!
Lecture 2 Audience and learning outcomes
Lecture 3 Checkpoint: Will this course meet my needs?
Lecture 4 Causes of inefficient documentation: Part 1
Lecture 5 Causes of inefficient documentation: Part 2
Lecture 6 Causes of inefficient documentation: Part 3
Lecture 7 Summary of Section 1
Section 2: The best practices
Lecture 8 Best practice framework
Lecture 9 Single source publishing
Lecture 10 Modular documentation
Lecture 11 [Activity] DITA and modular writing basics
Lecture 12 [Solution] DITA and modular writing basics
Lecture 13 Roles and responsibilities
Lecture 14 Workflows
Lecture 15 Style guides
Lecture 16 Naming conventions
Lecture 17 Document metadata
Lecture 18 Shared glossary
Lecture 19 Location
Lecture 20 User analysis
Lecture 21 Knowledge management
Lecture 22 Summary of Section 2
Section 3: Applying the best practices
Lecture 23 Overview
Lecture 24 Vendor selection
Lecture 25 Document management architecture
Lecture 26 Summary of Section 3
Section 4: Course wrap-up
Lecture 27 Conclusion
Lecture 28 Best Practices Poster
Lecture 29 Acknowledgements and more
Anyone who is directly or indirectly impacted by documentation,Individuals wishing to gain knowledge of how to plan and manage the documentation cycle,This course is not intended for those who already have extensive knowledge of document management
Course Information:
Udemy | English | 1h 25m | 1.23 GB
Created by: Tish Chungoora
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