Certified Quality Auditor Training

Certified Quality Auditor (CQA) Exam Preparation Course – Confidently pass the exam in the first attempt
Certified Quality Auditor Training
File Size :
5.85 GB
Total length :
12h 22m



Sandeep Kumar, ­ Quality Gurus Inc.


Last update




Certified Quality Auditor Training

What you’ll learn

Successfully pass the Certified Quality Auditor in the first attempt
Understand the roles and responsibilities of the auditor
Confidently conduct internal/external quality management system audit
This course is fully aligned with the Certified Quality Auditor Body of Knowledge provided by most internationally recognized certification bodies.

Certified Quality Auditor Training


Some industry experience is preferred
Basic understanding of the work processes you want to audit


You can use this course for two purposes:1. Passing the Certified Quality Auditor (CQA) certification exam2. Understanding and implementing Quality Auditing principles to improve an organization’s performance________________________________________Why this course?Learn Quality Auditing from an experienced instructor (retired as a Quality Director) having 35 years of “practical experience” in implementing Quality Management, Auditing and Continuous Performance Improvement.2,000+ satisfied students. This course teaches the principles and practices of effective audits in accordance with ISO 19011, “Guidelines on Auditing Management Systems”. Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field.You will learn the auditing skills through short and easy-to-understand video lessons and quizzes.________________________________________What is covered in this course? This course is fully aligned with the latest Certified Quality Auditor (CQA) Body of Knowledge.Section I        Auditing Fundamentals       Section II       Audit Process                       Section III      Auditor Competencies        Section IV      Auditor Program Management and Business Applications  Section V       Quality Tools and Techniques    ________________________________________What are other students saying about this course?★★★★★ I passed the test the first time! (5 stars by Annetta Odeh-Quirion)★★★★★ I recommend this course for anyone who wants to be a lead auditor, the course is well organized (5 stars by Rami Alfarasani)★★★★★ Excellent content and easy to follow. Examples are applicable and clear. Love the instructor’s delivery and style! This has really helped me to prepare for the CQA exam. (5 stars by Jose I. Geronimo)★★★★★ Excellent course! I will recommend it to anyone who want to achieve a CQA certification. (5 stars by Alejandra Blanco)★★★★★ I took this course and studied in the CQA primer a lot, I passed!! I highly recommend this course!!! (5 stars by Islam Omran)★★★★★ Absolutely amazing teacher, I finished this course and feel that I am so lucky to have this teacher to complete my CQA exam. (5 stars by Bharatkumar Patel)★★★★★ The beauty of this course I experienced is the small course segments and quizzes which build confidence to look forward ASQ CQA exam….!! (5 stars by Shailesh Dudhekar)________________________________________What are you waiting for?This course comes with Udemy’s 30 days money-back guarantee. If you are not satisfied with the course, get your money back.Also, the course comes with lifetime access. Buy now. Watch anytime.I hope to see you in the course.________________________________________Note: We are not a representative of ASQ®, IASSC® or any other certification organization.ASQ® is the registered trademark of the American Society for Quality.IASSC® is the registered trademark of the International Association for Six Sigma Certification.We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).


Section 1: Auditing Fundamentals

Lecture 1 1A1 Methods – Introduction and three defintions

Lecture 2 1A1 Quality Auditing – Standards

Lecture 3 1A1 Auditing Methods – Product, Process and System Audits

Lecture 4 1A1 Auditing Methods – Combined and Joint Audits

Lecture 5 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)

Lecture 6 1A3 Purpose – Registration/Certification and Accreditation

Lecture 7 1A3 Purpose – For cause, Risk based, Compliance, Surveillance, and CAPA

Lecture 8 1A4 Common Elements with other Audits

Lecture 9 1B1 Elements of purpose and scope

Lecture 10 1B2 Benefits of audits

Lecture 11 1C Criteria to audit against

Lecture 12 1D Roles and responsibilities of audit participants

Lecture 13 1E1 Professional conduct and responsibilities

Lecture 14 1E2 Legal consequences

Lecture 15 1E3 Audit credibility

Lecture 16 Section 1 Slides: Download pdf file

Section 2: 2. Audit Process

Lecture 17 2A Audit Preparation and Planning

Lecture 18 2A1 Elements of the audit planning process

Lecture 19 2A2 Auditor selection

Lecture 20 2A3 Audit-related documentation and considerations

Lecture 21 2A4 Logistics

Lecture 22 2A5 Auditing tools and working papers

Lecture 23 2A6 Auditing strategies

Lecture 24 2A7 Auditing plan

Lecture 25 2B1 On-site audit management for the auditor

Lecture 26 2B2 On-site audit management for the auditee

Lecture 27 2B3 Opening meeting

Lecture 28 2B4 Audit data collection and analysis

Lecture 29 2B5 Establishment of objective evidence

Lecture 30 2B6 Organization of objective evidence

Lecture 31 2B7 Exit and closing meeting

Lecture 32 2C1 Audit report development and content

Lecture 33 2C2 Effective reports

Lecture 34 2C3 Final audit report steps

Lecture 35 2D1 Elements of the corrective and preventive action (CAPA) process

Lecture 36 2D2 Review of corrective and preventive action (CAPA) plan

Lecture 37 2D3 Verification of corrective and preventive action (CAPA)

Lecture 38 2D4 Follow-up on ineffective corrective and preventive action (CAPA)

Lecture 39 2D5 Audit closure

Lecture 40 Section 2 Slides: Download pdf file

Section 3: 3 Auditor Competencies

Lecture 41 3 Auditor Competencies

Lecture 42 3A Auditor Characteristics

Lecture 43 3B On-site Audit Resource Management

Lecture 44 3C Conflict Resolution – Part 1

Lecture 45 3C Conflict Resolution – Part 2

Lecture 46 3D Communication and Presentation Techniques

Lecture 47 3E Interviewing Techniques

Lecture 48 3F1 Team Building

Lecture 49 3F2 Team Facilitation

Lecture 50 3F3 Stages of Team Development

Lecture 51 Section 3 Slides: Download pdf file

Section 4: 4. Audit Program Management and Business Applications

Lecture 52 4A1 Senior Management Support

Lecture 53 4A2 Staffing and Resource Management

Lecture 54 4A3 Auditor Training and Development

Lecture 55 4A4 Audit Program Evaluation

Lecture 56 4A5 Internal Audit Program Management

Lecture 57 4A6 External Audit Program Management

Lecture 58 4A7 Best Practices

Lecture 59 4A8 Organizational Risk Management

Lecture 60 4A9 Management Review Input

Lecture 61 4A10 Electronic Records and Computerized System Considerations

Lecture 62 4B1 Auditing as a Management Tool

Lecture 63 4B2 Interrelationship of Business Processes

Lecture 64 4B3 Cost of Quality (COQ) Principles

Lecture 65 Section 4 Slides: Download pdf file

Section 5: 5. Quality Tools and Techniques

Lecture 66 5A Basic Quality and Problem Solving Tools – Introduction

Lecture 67 5A1 Pareto Chart

Lecture 68 5A2 Cause and Effect Diagrams

Lecture 69 5A3 Flowcharts

Lecture 70 5A4 Statistical Process Control (SPC) Charts

Lecture 71 5A5 Check Sheets

Lecture 72 5A6 Scatter Diagrams

Lecture 73 5A7 Histograms

Lecture 74 5A8 Root Cause Analysis (RCA)

Lecture 75 5A9 Plan-Do-Check-Act (PDCA) Cycle

Lecture 76 5B1 Six Sigma

Lecture 77 5B2 Lean – Introduction and Benefits

Lecture 78 5B2 Lean Philosophy

Lecture 79 5B2 Lean – Value Stream Mapping (VSM)

Lecture 80 5B2 Lean – Types of Wastes – Muda, Mura and Muri

Lecture 81 5B2 Lean – Eight Types of Wastes

Lecture 82 5B2 Waste Elimination – Pull System

Lecture 83 5B2 Waste Elimination – Kanban Card

Lecture 84 5B2 Waste Elimination – 5S

Lecture 85 5B2 Waste Elimination – Standard Work and Poka-Yoke

Lecture 86 5C Basic Statistics

Lecture 87 5C1 Measures of Central Tendency

Lecture 88 5C2 Measures of Dispersion

Lecture 89 5C3 Qualitative and Quantitative Analysis

Lecture 90 5D1 Common and Special Cause

Lecture 91 5D2 Process Performance Metrics

Lecture 92 5D3 Outliers

Lecture 93 5E2 Types of Sampling

Lecture 94 5E1 Acceptance Sampling Plans

Lecture 95 5E3 Sampling Terms

Lecture 96 5F Change Control

Lecture 97 5F Configuration Management

Lecture 98 5G Verification and Validation

Lecture 99 5H Risk Management Tools

Lecture 100 5H Plan Risk Management and Identify Risks

Lecture 101 5H Analyze Risks

Lecture 102 5H Plan Risk Response and Monitor/Control Risks

Lecture 103 5H Failure Mode and Effects Analysis

Lecture 104 5H Hazard Analysis and Critical Control Points (HACCP)

Lecture 105 5H Critical to Quality (CTQ) Analysis

Lecture 106 Section 5 Slides – Download pdf file

Section 6: Bonus Section

Lecture 107 Bonus Lecture

Individuals attempting the Certified Quality Auditor exam,Individuals interested in conducting internal/external audits,Quality Managers and Directors,Quality Auditors,Other Quality Professionals interested in expanding their role to include auditing

Course Information:

Udemy | English | 12h 22m | 5.85 GB
Created by: Sandeep Kumar, ­ Quality Gurus Inc.

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