Certified Quality Improvement Associate Training
What you’ll learn
Successfully pass the Certified Quality Improvement Associate (CQIA) exam on the first attempt (confidently).
Implement proven quality management and quality improvement principles in your work areas.
This course will provide you with the foundational quality improvement tools needed to be a part of an improvement project.
Build a strong foundation for your successful Quality Management career
Requirements
This course is people who are new to the field of Quality Management. No prior knowledge or experience is expected to take this course.
Description
You can use this course for three purposes:1. Passing the CQIA certification exam. The course contains more than 100 practice questions.2. This is also an in-depth Quality 101 course. If you are starting your career in the field of quality, then this is the course for you to advance in your profession.3. Any member of an improvement team who wants to understand basic quality principles and support an improvement initiative.1. CQIA CERTIFICATION EXAM PREPARATION:This course is fully aligned with the updated Body of Knowledge.Sections:Section I Quality Basics Section II Team Basics Section III Continuous Improvement Techniques Section IV Supplier RelationshipSection V Customer Relationship2. QUALITY 101: FOUNDATIONAL QUALITY COURSE TO IMPROVE AN ORGANIZATION’S PERFORMANCE:Training your entry-level quality assurance, inspection and quality management team members to understand the basics of quality principles and apply best practices in their work areas.No need to pay $1000 to $3000 per person. No need to send your people 3 to 5 days off from the work.Certificate of Completion provided.Download pdf study notes.Note: We are not a representative of ASQ®, IASSC® or any other certification organization.ASQ® is the registered trademark of the American Society for Quality.IASSC® is the registered trademark of the International Association for Six Sigma Certification.We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).
Overview
Section 1: Section 1 – Quality Basics (30 Questions)
Lecture 1 ASQ CQIA Exam – Introduction
Lecture 2 1A1 and 1A2 Quality Plan and Quality Definitions
Lecture 3 1A3 Quality Systems
Lecture 4 1A4 Organizational Culture
Lecture 5 1A4 Change Management
Lecture 6 1A5 Employee Involvement and Empowerment
Lecture 7 1A6 Systems and Processes
Lecture 8 1A7 Variation
Lecture 9 1A8 Standardization
Lecture 10 1B Benefits of Quality
Lecture 11 1C Foundations of Quality – Quality Guru Walter Shewhart
Lecture 12 1C Foundations of Quality – Quality Guru Edwards Deming Part 1
Lecture 13 1C Deming’s 14 Principles of Management Part 1
Lecture 14 1C Deming’s 14 Principles of Management Part 2
Lecture 15 1C Deming’s 14 Principles of Management Part 3
Lecture 16 1C Deming’s 14 Principles of Management Part 4
Lecture 17 1C Deming’s 14 Principles of Management Part 5
Lecture 18 1C Foundations of Quality – Quality Guru Joseph Juran
Lecture 19 1C Foundations of Quality – Quality Guru Kaoru Ishikawa
Lecture 20 1C Foundations of Quality – Quality Guru Philip Crosby
Lecture 21 1C Foundations of Quality – Quality Guru Armand Feigenbaum
Lecture 22 Download Section 1 Slides
Section 2: Section 2 – Team Basics (16 Questions)
Lecture 23 2A1 Team Purpose
Lecture 24 2A2 Team Types
Lecture 25 2A3 Value of Teams
Lecture 26 2B Team Roles and Responsibilities
Lecture 27 2C1 Initiating Teams
Lecture 28 2C2 Selecting Team Members
Lecture 29 2C3 Team Stages
Lecture 30 2C4 Team Conflict – Part 1
Lecture 31 2C4 Team Conflict – Part 2
Lecture 32 2C5 Team Decision Making – Introduction
Lecture 33 2C5 Team Decision Making – Brainstorming
Lecture 34 2C5 Team Decision Making – Nominal Group Technique (NGT)
Lecture 35 2C5 Team Decision Making – Multivoting
Lecture 36 Download Section 2 Slides
Section 3: Section 3 – Continuous Improvement Techniques (40 Questions)
Lecture 37 3A1 Six Sigma concepts and tools
Lecture 38 3A2 Lean concepts and tools – Introduction
Lecture 39 3A2 Lean – Setup Reduction (SUR / SMED)
Lecture 40 3A2 Lean – Kanban and Just-in-time (JIT)
Lecture 41 3A2 Lean – Kaizen
Lecture 42 3A2 Lean – 5S
Lecture 43 3A2 Lean – Value Stream Mapping (VSM)
Lecture 44 3A2 Lean – Poka-yoke (Error proofing)
Lecture 45 3A3 Benchmarking
Lecture 46 3A4 Incremental and Breakthrough Improvement
Lecture 47 3B1 and 2 Improvement Techniques – Brainstorming and PDCA Cycle
Lecture 48 3B3 Affinity Diagrams
Lecture 49 3B4 Cost of Poor Quality (COPQ)
Lecture 50 3B5 Internal Audits
Lecture 51 3C Improvement Tools – Cause and effect diagrams
Lecture 52 3C Flowcharts
Lecture 53 3C Checksheets
Lecture 54 3C Pareto Charts
Lecture 55 3C Scatter Diagrams
Lecture 56 3C Control Charts
Lecture 57 3C Histograms
Lecture 58 3C Decision Trees
Lecture 59 3C Stratification
Lecture 60 3D Root Cause Analysis
Lecture 61 3E Risk Management – Introduction
Lecture 62 3E Risk Management – FMEA Introduction
Lecture 63 3E Risk Management – FMEA Example
Lecture 64 3E Risk Management – FMEA Summary
Lecture 65 3E Risk Management – SWOT Analysis
Lecture 66 Download Section 3 Slides
Section 4: Section 4 – Supplier Relationship (7 Questions)
Lecture 67 4A Supplier Selection
Lecture 68 4B Supplier Relationship
Lecture 69 4C Supplier Performance
Lecture 70 Download Section 4 Slides
Section 5: Section 5 – V. Customer Relationship (7 Questions)
Lecture 71 5A Customer Identification
Lecture 72 5B1 Data Gathering and Use – Part 1
Lecture 73 5B1 Data Gathering and Use – Part 2
Lecture 74 5B2 Complaint Process
Lecture 75 5B3 Customer Needs – QFD Part 1
Lecture 76 5B3 Customer Needs – QFD Part 2
Lecture 77 Download Section 5 Slides
Section 6: Bonus Section
Lecture 78 Bonus Lecture
Individuals attempting the Certified Quality Improvement Associate (CQIA) exam,Quality Professionals interested in implementing the quality principles to improve their work processes,Professionals (who do not necessarily come from a traditional quality area) needing the basic knowledge of quality tools and their uses for involving in a quality improvement projects
Course Information:
Udemy | English | 8h 33m | 4.37 GB
Created by: Sandeep Kumar, Quality Gurus Inc.
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