Conflict Management The complete guide
What you’ll learn
Master the 6 steps to effectively resolve a conflict
Prevent the creation of conflicts with simple techniques to put in place
Know how to formulate a request to get what you want without creating a conflict
Use your voice effectively to influence others
Know the different reactions to conflict
Discover your preferred reaction to conflict with a test
Be aware of the cognitive biases that prevent conflict resolution
Manage your emotions in conflict situations
Practice with hands-on exercises to apply the training concepts
Requirements
Be open-minded and ready to take action.
Description
Complete program on conflict management in the business world and private lifeThis training contains everything you need to know to prevent and manage conflicts, communicate better and boost your leadership.This content will be updated regularly to add my latest findings in the field of conflict management, communication and influence.Here are some testimonials from my course participants:” Jamal Lazaar is very competent in his training, he provides clear working methods to be successful. I recommend this course for those who question themselves. Excellent course! “. Landry” You can’t help but be motivated and have confidence in yourself after this course. Thank you Jamal “. L. Naraine” Simple, concise and concrete. Thanks ! ” Dave_________________________________________Why join this training on conflict management? If you face conflict situations in your life?If you are unable to resolve the conflicts you encounter today?If you want to discover techniques to communicate better without creating conflict?This training is for you.Conflict is inevitable, whether in private or professional life.Most people are afraid of conflict. They prefer to ignore it rather than resolve it, while the conflict impacts your productivity and your performance. It also impacts your private life if you cannot solve it.Without knowing these techniques, you will not know how to manage your conflicts effectively, which can impact your relationships, your professional development and your state of health.It can also cause you a lot of stress and make you lose your self-esteem.There are techniques that exist and that you can put in place. You don’t have to guess, in this training, I share with you techniques to resolve your conflicts, influence others and communicate more effectively.I deeply believe that the content of this training can transform your life if you study all the content and put all the strategies in place.The content of the training is designed to go straight to the point.Master the 6 steps to effectively resolve a conflictPrevent the creation of conflicts with simple techniques to put in placeKnow how to formulate a request to get what you want without creating a conflictUse your voice effectively to influence othersKnow the different reactions to conflictDiscover your preferred reaction to conflict with a testBe aware of the cognitive biases that prevent conflict resolutionManage your emotions in conflict situationsPractice with hands-on exercises to apply the training conceptsSo what are you waiting for? Click the Buy now button and take your conflict management skills to the next level.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Introduction to conflict management
Lecture 3 [Exercise]
Section 2: Understand the problem to better solve it
Lecture 4 Different reactions to conflict
Lecture 5 The benefits of conflict
Lecture 6 [Exercise] Analyze your current situation
Lecture 7 Techniques to avoid
Lecture 8 Cognitive biases in conflict management
Section 3: The 6 stages of conflict resolution
Lecture 9 The roadmap
Lecture 10 Step 1: identify the origin of the problem
Lecture 11 [Exercise] Identify the origin of the problem
Lecture 12 Step 2: Restore Trust
Lecture 13 Step 3: Ask the right questions
Lecture 14 Step 4: Reassess the situation
Lecture 15 Step 5: Manage your emotions
Lecture 16 Step 6: Choose a solution and draw up a plan
Lecture 17 [Exercise] to apply the 6 steps
Section 4: How to prevent conflicts
Lecture 18 How to prevent conflicts effectively
Lecture 19 [Exercise] the meaning of the following sentence
Lecture 20 The power of your voice
Lecture 21 How to communicate a request
Section 5: Emotional intelligence in conflict management
Lecture 22 How to deal with your emotions during a conflict
Lecture 23 Improve your responses to conflicts
Lecture 24 The power of questions
Lecture 25 Emotional intelligence in communication
Section 6: Conclusion
Lecture 26 A final word
Lecture 27 Contact
Lecture 28 Bonus
Lecture 29 Your certificate
This training is intended for all those who face conflict situations in their private or professional life.,The training gives you effective strategies to manage your conflicts elegantly.,If you want to learn techniques to prevent conflicts, improve your communication and resolve your conflicts, this training is for you!,Whether you are a manager, an employees or an entrepreneur, you will find techniques to help you in this training.
Course Information:
Udemy | English | 1h 30m | 2.80 GB
Created by: Jamal Lazaar
You Can See More Courses in the Business >> Greetings from CourseDown.com