Effective Email Communication Enhancing Your Voice at Work
What you’ll learn
Understand the nature of email communication
Understand the importance of knowing intended audience
Know appropriate structures for email messages
Know strategies for enhancing
Know strategies for managing email inbox
You should be able to use a computer at a beginner level.
You should have experience with email.
Email is a primary method of communication; however, many are not aware of appropriate skills and strategies for communicating effectively. In this course, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness. Course topics will include the following:
understanding the nature of email communicationconsidering the nature of an intended audienceappropriate process for crafting an emailstrategies for enhancing communication in email messagemanaging email inbox
Learners will have the opportunity to practice and reflect throughout the course.
Section 1: Introduction
Lecture 1 Introduction
Section 2: Before You Email
Lecture 2 Understanding the Nature of Email Communication
Lecture 0 Is It That Important?
Lecture 4 Know Your Targets: Audience and Goal
Section 3: Writing an Email
Lecture 5 Email Structure
Lecture 6 Strategies and Extras (Part 1)
Lecture 7 Strategies and Extras (Part 2)
Section 4: Managing Your Inbox
Lecture 8 Email Interruptions
Lecture 9 Email Management
Lecture 0 Thinking Outside the (In)Box
Section 5: Conclusion
Lecture 11 Conclusion
Anyone who wants to enhance clarity and effectiveness of email communication.
Udemy | English | 0h 37m | 390.45 MB
Created by: Anonymized User