Fundamentals of Hospitality Engineering Management
What you’ll learn
Overview of Engineering Operations
Scope and Objective of Engineering Department
How engineering efficiency would affect guest experiences
Systems Approach in Engineering Managment
Requirements
Basic hotel operations
Description
Hotel Engineering is highly sophisticated and complex operations. Effective engineering operations will have various benefits Enhanced Guest Experiences through achieved standardsoperations cost managementimproving the life of buildings and equipment.Engineering operations are the responsibility of engineering directors however an understanding of operations by other department is equally important to have an impact on effective in achieving guest experiences desired,Hotels are using various technologies to enhance guest experiences in room, kitchen, F&B etc and most of the technologies require engineering setup and IT controls.Having all employees understand key engineering management aspects can help hotels to achieve effectiveness objectives This course will help you understand engineering operations in brief.
Overview
Section 1: Introduction to Hotel Engineering
Lecture 1 Introduction to Building Life Cycle concept and Organisation Structure
Lecture 2 Objectives and Characteristics of Engineering Department
Lecture 3 Objectives of Engineering Operations and How would you start as a new manager
Lecture 4 Guest Needs in hotels and Engineering aspects related to each
Lecture 5 What are different system operated by Engineering
Lecture 6 Two Key Systems explained to show how are various components integrated
Lecture 7 What do we Need to understand about Our operations
Section 2: Understanding Engineering Operations and Structure
Lecture 8 Planning – who would be operating systems
Lecture 9 How do decide – When to Operate engineering Systems
Lecture 10 Why its necessary to know how to operate systems
Lecture 11 Importance of SOPs
Lecture 12 Different Engineering Operating Activities
Lecture 13 Different Engineering Operating Activities part 2
Hotel Operations Managers,Engineering Students,Hotel Employees who want to achieve 360 understanding of operations,Department heads willing to grow in career
Course Information:
Udemy | English | 1h 24m | 521.78 MB
Created by: Hotel Management School Your learning Partner
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