IT Asset Management ITAM Hardware Asset Management HAM

The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!
IT Asset Management ITAM Hardware Asset Management HAM
File Size :
275.81 MB
Total length :
1h 44m



Laurence E Tindall


Last update




IT Asset Management ITAM Hardware Asset Management HAM

What you’ll learn

Introduction to IT Asset Management
Role of ITAM in an Organization
Starting up an ITAM program
Executive Buy In
The Asset Repository
Asset Procurement
Install Move Add Change (IMAC) Process
The Asset Lifecycle
Vendor Management
Asset Tagging
Responsibilities of an IT Asset Manager
IT Asset Disposition (ITAD) Process
ITAM Maturity Model
Total Cost of Ownership (TCO)
Return on Investment (ROI)
Processing Lost or Stolen Assets
Configuration Management Database (CMDB)
Return Merchandise Authorization (RMA)
Software as a Service (SaaS)

IT Asset Management ITAM Hardware Asset Management HAM


There are no prerequisites for this course.


Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you’re existing skills? If so, then this course is perfect for you!In this course you will learn about:What is IT Asset ManagementRole of ITAM in an OrganizationStarting up an ITAM programExecutive Buy InThe Asset RepositoryAsset ProcurementInstall Move Add Change (IMAC) ProcessThe Asset LifecycleAsset TaggingVendor ManagementITAM Maturity ModelReturn Merchandize Authorization (RMA)Configuration Management Database (CMDB)Total Cost of Ownership (TCO)Managing your IT Asset InventoryAnd many more useful topicsCareers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management. The course also comes free with the following:ITAM glossaryShould You Track It? Decision DiagramA free digital copy of my book “An IT Manager’s Guide to Hardware Asset Management”Asset Check-out formAsset Return formSample Purchase Order documentITIL 4 also places a heavy focus on IT Asset Management, so maybe you are ITIL certified, and want to greater expand your knowledge into ITAM.This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.Reviews from some students that have already taken this course:★★★★★ “…Very informative and broken down into easy to digest sections, with thorough explanations of terms and concepts. The teacher has a mastery of the material and provides helpful examples to explain concepts.” – Stuart★★★★★ “This was a very comprehensive course – it covered all the topics expected in an Asset Management program. It was a really good refresher for me.” – DoreenStudy this course today and elevate you’re career to the next level!Maybe you’re interested in taking the Certified Hardware Asset Management Professional (CHAMP) course by IAITAM, but don’t want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:ServiceNowCherwell Asset Manager (CAM)IBM MaximoFlexeraSysAidManage EngineIvantiSNOWAsset PandaFreshServiceSamanageDevice42AssetCloudSnipe ITJira ServiceDeskRemedySpiceworksLandeskHP Asset ManagerThis course is also great studying material for the Hardware Asset Management Specialist Certification exam by ITAM Institute.


Section 1: Introduction

Lecture 1 Course Introduction

Lecture 2 IT Asset Management Explained

Lecture 3 Examples of Assets

Lecture 4 Role of IT Asset Management within an Organization

Section 2: Starting up an Asset Management Program

Lecture 5 Starting up an Asset Management Program

Lecture 6 Deciding what assets are In Scope vs Out of Scope

Lecture 7 Asset Categorization

Lecture 8 Asset Repository

Lecture 9 Software as a Service (SaaS)

Lecture 10 Why Spreadsheets Don’t Work

Lecture 11 Discovery Software

Lecture 12 Responsibilities of an IT Asset Manager

Section 3: ITAM Processes

Lecture 13 ITAM Processes

Lecture 14 Install, Move, Add, Change (IMAC)

Lecture 15 Return Merchandise Authorization (RMA)

Lecture 16 Tax Savings

Section 4: The Asset Lifecycle

Lecture 17 Introduction to the Asset Lifecycle

Lecture 18 Asset Procurement

Lecture 19 Vendor Management

Lecture 20 Asset Receiving

Lecture 21 Asset Tagging

Lecture 22 RFID Tags

Lecture 23 GPS Tracking

Lecture 24 Asset Redeployment

Lecture 25 Asset Storeroom

Lecture 26 Deploying Assets

Lecture 27 IT Service Catalog

Lecture 28 Managing Consumables

Lecture 29 Standards and Frameworks

Lecture 30 Configuration Management Database (CMDB)

Lecture 31 Warranties

Lecture 32 KPIs and Metrics

Lecture 33 Reporting

Lecture 34 Processing Returned Assets

Lecture 35 Managing Leased Assets

Lecture 36 Processing Lost or Stolen Assets

Lecture 37 Asset Disposal and Recycling

Lecture 38 Removing Data

Lecture 39 Working with an IT Asset Disposition (ITAD) Vendor

Lecture 40 IT Chargeback

Section 5: IT Asset Management Governance

Lecture 41 Total Cost of Ownership (TCO)

Lecture 42 Return On Investment (ROI)

Lecture 43 ITAM Maturity Model

Section 6: IT Asset Management Quiz

Section 7: Getting Certified at Hardware Asset Management

Lecture 44 Hardware Asset Management Specialist Certification

Lecture 45 Hardware Asset Management Specialist Certification (Additional Information)

Section 8: Additional Resources (Free Downloads)

Lecture 46 ITAM eBook – An IT Manager’s Guide To Hardware Asset Management

Lecture 47 ITAM Maturity Model Document

Lecture 48 ITAM Glossary

Lecture 49 Should You Track It? Decision Diagram

Lecture 50 Sample Purchase Order

Lecture 51 Sample IT Asset Return Form

Lecture 52 Sample IT Asset Check-out Form

Lecture 53 Process Flow 1: Purchase Order (PO)

Lecture 54 Process Flow 2: Asset Disposal

Lecture 55 Process Flow 3: Return Merchandise Authorization (RMA)

Lecture 56 Process Flow 4: Asset Request

Lecture 57 Process Flow 5: Employee Offboarding

This course is for beginner and intermediate IT professionals that either wish to learn about IT Asset Management, or want to brush up their existing skills and knowledge. The course has a particular focus on Hardware Asset Management (HAM), which is around the management of physical hardware assets.

Course Information:

Udemy | English | 1h 44m | 275.81 MB
Created by: Laurence E Tindall

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