IT Asset Management ITAM Hardware Asset Management HAM
What you’ll learn
Introduction to IT Asset Management
Role of ITAM in an Organization
Starting up an ITAM program
Executive Buy In
The Asset Repository
Asset Procurement
Install Move Add Change (IMAC) Process
The Asset Lifecycle
Vendor Management
Asset Tagging
Responsibilities of an IT Asset Manager
IT Asset Disposition (ITAD) Process
Reporting
ITAM Maturity Model
Total Cost of Ownership (TCO)
Return on Investment (ROI)
Processing Lost or Stolen Assets
Warranties
Configuration Management Database (CMDB)
Return Merchandise Authorization (RMA)
Software as a Service (SaaS)
Requirements
There are no prerequisites for this course.
Description
Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you’re existing skills? If so, then this course is perfect for you!In this course you will learn about:What is IT Asset ManagementRole of ITAM in an OrganizationStarting up an ITAM programExecutive Buy InThe Asset RepositoryAsset ProcurementInstall Move Add Change (IMAC) ProcessThe Asset LifecycleAsset TaggingVendor ManagementITAM Maturity ModelReturn Merchandize Authorization (RMA)Configuration Management Database (CMDB)Total Cost of Ownership (TCO)Managing your IT Asset InventoryAnd many more useful topicsCareers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management. The course also comes free with the following:ITAM glossaryShould You Track It? Decision DiagramA free digital copy of my book “An IT Manager’s Guide to Hardware Asset Management”Asset Check-out formAsset Return formSample Purchase Order documentITIL 4 also places a heavy focus on IT Asset Management, so maybe you are ITIL certified, and want to greater expand your knowledge into ITAM.This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.Reviews from some students that have already taken this course:★★★★★ “…Very informative and broken down into easy to digest sections, with thorough explanations of terms and concepts. The teacher has a mastery of the material and provides helpful examples to explain concepts.” – Stuart★★★★★ “This was a very comprehensive course – it covered all the topics expected in an Asset Management program. It was a really good refresher for me.” – DoreenStudy this course today and elevate you’re career to the next level!Maybe you’re interested in taking the Certified Hardware Asset Management Professional (CHAMP) course by IAITAM, but don’t want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:ServiceNowCherwell Asset Manager (CAM)IBM MaximoFlexeraSysAidManage EngineIvantiSNOWAsset PandaFreshServiceSamanageDevice42AssetCloudSnipe ITJira ServiceDeskRemedySpiceworksLandeskHP Asset ManagerThis course is also great studying material for the Hardware Asset Management Specialist Certification exam by ITAM Institute.
Overview
Section 1: Introduction
Lecture 1 Course Introduction
Lecture 2 IT Asset Management Explained
Lecture 3 Examples of Assets
Lecture 4 Role of IT Asset Management within an Organization
Section 2: Starting up an Asset Management Program
Lecture 5 Starting up an Asset Management Program
Lecture 6 Deciding what assets are In Scope vs Out of Scope
Lecture 7 Asset Categorization
Lecture 8 Asset Repository
Lecture 9 Software as a Service (SaaS)
Lecture 10 Why Spreadsheets Don’t Work
Lecture 11 Discovery Software
Lecture 12 Responsibilities of an IT Asset Manager
Section 3: ITAM Processes
Lecture 13 ITAM Processes
Lecture 14 Install, Move, Add, Change (IMAC)
Lecture 15 Return Merchandise Authorization (RMA)
Lecture 16 Tax Savings
Section 4: The Asset Lifecycle
Lecture 17 Introduction to the Asset Lifecycle
Lecture 18 Asset Procurement
Lecture 19 Vendor Management
Lecture 20 Asset Receiving
Lecture 21 Asset Tagging
Lecture 22 RFID Tags
Lecture 23 GPS Tracking
Lecture 24 Asset Redeployment
Lecture 25 Asset Storeroom
Lecture 26 Deploying Assets
Lecture 27 IT Service Catalog
Lecture 28 Managing Consumables
Lecture 29 Standards and Frameworks
Lecture 30 Configuration Management Database (CMDB)
Lecture 31 Warranties
Lecture 32 KPIs and Metrics
Lecture 33 Reporting
Lecture 34 Processing Returned Assets
Lecture 35 Managing Leased Assets
Lecture 36 Processing Lost or Stolen Assets
Lecture 37 Asset Disposal and Recycling
Lecture 38 Removing Data
Lecture 39 Working with an IT Asset Disposition (ITAD) Vendor
Lecture 40 IT Chargeback
Section 5: IT Asset Management Governance
Lecture 41 Total Cost of Ownership (TCO)
Lecture 42 Return On Investment (ROI)
Lecture 43 ITAM Maturity Model
Section 6: IT Asset Management Quiz
Section 7: Getting Certified at Hardware Asset Management
Lecture 44 Hardware Asset Management Specialist Certification
Lecture 45 Hardware Asset Management Specialist Certification (Additional Information)
Section 8: Additional Resources (Free Downloads)
Lecture 46 ITAM eBook – An IT Manager’s Guide To Hardware Asset Management
Lecture 47 ITAM Maturity Model Document
Lecture 48 ITAM Glossary
Lecture 49 Should You Track It? Decision Diagram
Lecture 50 Sample Purchase Order
Lecture 51 Sample IT Asset Return Form
Lecture 52 Sample IT Asset Check-out Form
Lecture 53 Process Flow 1: Purchase Order (PO)
Lecture 54 Process Flow 2: Asset Disposal
Lecture 55 Process Flow 3: Return Merchandise Authorization (RMA)
Lecture 56 Process Flow 4: Asset Request
Lecture 57 Process Flow 5: Employee Offboarding
This course is for beginner and intermediate IT professionals that either wish to learn about IT Asset Management, or want to brush up their existing skills and knowledge. The course has a particular focus on Hardware Asset Management (HAM), which is around the management of physical hardware assets.
Course Information:
Udemy | English | 1h 44m | 275.81 MB
Created by: Laurence E Tindall
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