Operations Management AZ Business Processes and Systems
What you’ll learn
Become the operations management guru in your company! Combine core understanding with powerful tools and techniques
Gain a total overview of operations management for manufacturing and service businesses
Increase your profitability, improve delivery and use your resources more efficiently
Master the fundamentals of operations strategy, systems design and business management
An MBA style course on business process management (BPM)
Take practical actions on how to run and improve an operations business such as a factory, restaurant, or hospital department.
Organize and run your business more effectively and efficiently
Ideal for industrial / production / manufacturing organizations but also service and traditional business operations
Only a desire to improve your business operations!
Master the tools and principles of operations management to have and “impact” on your business’s operations – manufacturing, services, industrial operations and production.Equip yourself to take a leading role in your workplace – improving your processes, systems and business.Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them. Become the authority in your team on improving the operations systems in your businessThis MBA style course on Operations Management will prepare and empower you to make a real difference in your organization. “This” course focuses on your business’s “internal” operations. Check out my other course on Supply Chain Management.This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts. Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!Course Contents:Introduction to Operations Management Operations Strategy & StructureInventory ManagementForecasting DemandDemand and Capacity ManagementSales and Operations Planning (S&OP)Scheduling and PlanningMetrics / KPIs & Performance ManagementOperations ImprovementConclusionTurbo charge your career and your business! Join us today!
Section 1: 1. Introduction to Operations Management
Lecture 1 Cake Charity Chaos 1
Lecture 2 Cake Charity Chaos 2
Lecture 3 Welcome to the Course
Lecture 4 Much Obliged!
Lecture 5 What is Operations Management
Lecture 6 Inputs, Processes and Outputs
Lecture 7 A Simplified Operations / Manufacturing System
Lecture 8 Introduction to Operations Management – Summary
Section 2: Operations Strategy & Structure
Lecture 9 Operations Strategy – Introduction
Lecture 10 What is Operations Strategy?
Lecture 11 Relationship between Business and the Functions’ Strategy
Lecture 12 Operations Strategy – Big Picture
Lecture 13 Objectives of Operations: External and Internal
Lecture 14 Roses Are Red
Lecture 15 Big Strategic Decisions
Lecture 16 How to Compete, The sliding scale of choices, Kano
Lecture 17 The Kano Model: Relative Importance of Competitive Factors
Lecture 18 The 4Vs: The Dimensions of Operations
Lecture 19 Manufacturing / Operations Process Types: The Product Process Matrix
Lecture 20 Volume vs Variety – Process Characteristics
Lecture 21 Service Process Matrix
Lecture 22 Push-Pull : Operations Strategy Options
Lecture 23 Trade-Off Decisions
Lecture 24 Summary – Operations Strategy
Section 3: Inventory Management
Lecture 25 Inventory – Introduction
Lecture 26 What is Inventory?
Lecture 27 Types of Inventory
Lecture 28 Why do we Need Inventory?
Lecture 29 Costs of Inventory
Lecture 30 Basic Inventory Dynamics 1
Lecture 31 Basic Inventory Dynamics 2
Lecture 32 Summary – Inventory
Section 4: Forecasting Demand
Lecture 33 Forecasting – Introduction
Lecture 34 What is a Forecast?
Lecture 35 Why do we Need a Forecast?
Lecture 36 What Can Be Forecast?
Lecture 37 Forecasting Methods
Lecture 38 Forecasting – Summary
Section 5: Summary Test 1
Section 6: Demand & Capacity Management
Lecture 39 Demand & Capacity Management – Introduction
Lecture 40 Soggy Supply, Drenched in Demand (Waterfall / Cups Video)
Lecture 41 What is Demand Management?
Lecture 42 What is Capacity Management?
Lecture 43 Actual vs Theoretical Capacity
Lecture 44 Dangers of Balancing Capacity with Demand
Lecture 45 Causes of Variation in Demand and Capacity
Lecture 46 External Demand Management
Lecture 47 Internal Demand Management
Lecture 48 Milking It
Lecture 49 Changing Capacity: If & How
Lecture 50 Summary – Demand & Capacity Management
Section 7: Sales & Operations Planning (S&OP)
Lecture 51 S&OP – Introduction
Lecture 52 What is Sales and Operations Planning? (S&OP)
Lecture 53 Wedding Planner Example
Lecture 54 Sales and Operations Planning (S&OP) Structure & MRP
Lecture 55 Materials Requirements Planning (MRP) Overview
Lecture 56 Master Production Schedule – MPS
Lecture 57 Living on a Prayer – Blooper
Lecture 58 S&OP / MRP and Software Systems
Lecture 59 Enterprise Resource Planning – ERP
Lecture 60 Summary – S&OP
Section 8: Scheduling & Planning
Lecture 61 Scheduling and Planning – Introduction
Lecture 62 What is Scheduling?
Lecture 63 What Do Schedulers Do?
Lecture 64 A Scheduling Scenario – Printer
Lecture 65 Scheduling Sequencing Options
Lecture 66 Scheduling Optimisation for Different Objectives
Lecture 67 Production Planning
Lecture 68 Planning / Volume Matrix
Lecture 69 Summary – Scheduling and Planning
Section 9: Metrics / KPIs
Lecture 70 Metrics / KPIs & Performance Management – Introduction
Lecture 71 What are Metrics / KPIs?
Lecture 72 Why do we need KPIs?
Lecture 73 Business Perspective of Organisational Performance
Lecture 74 Operations Perspective of Organisational Performance
Lecture 75 Essential Operations Metrics – Key Areas
Lecture 76 Good Metrics
Lecture 77 Summary – Metrics / KPIs & Performance Management
Section 10: Business Operations Improvement
Lecture 78 Performance Improvement – Introduction
Lecture 79 What is Operations Improvement?
Lecture 80 Types of Improvement: Continuous vs Breakthrough
Lecture 81 Improving Productivity & Efficiency
Lecture 82 Most improvement ideas should NOT be done
Lecture 83 Throughput, Inventory & Operating Expense
Lecture 84 What to Improve? : Sales Constrained or Operations Constrained
Lecture 85 What to Improve? – Sales Constrained & the Importance / performance Matrix
Lecture 86 What to Improve? – Operations Constrained
Lecture 87 Prioritization Matrix – Deciding Which Actions to Do
Lecture 88 Improvement Methodologies – Lean, Six Sigma, Total Quality Management etc.
Lecture 89 Sushi Speed
Lecture 90 Summary – Business Operations Performance Improvement
Section 11: Summary Test 2
Section 12: CONCLUSION to Business Operations Management: Processes and Systems
Lecture 91 Wrap Up
Lecture 92 Conclusion
Section 13: BONUS SECTION
Lecture 93 What’s Next? – Further Reading
Lecture 94 Your Certificate – How to Download, Modify & Share it
Lecture 95 Bonus Lecture – My Other Courses & Connection
Absolute Beginners and New Managers,People who want to make a greater impact at work, improve things and get noticed,Managers, Consultants, Supervisors, Engineers, Planners & Analysts,,People working in Production, Manufacturing, Industrial Operations, Business Operations,Lean / Improvement Practitioners,Those who wish to become an authority in their workplace on business operations management
Udemy | English | 5h 18m | 6.20 GB
Created by: Laurence Gartside