Operations Management AZ Business Processes and Systems
What you’ll learn
Become the operations management guru in your company! Combine core understanding with powerful tools and techniques
Gain a total overview of operations management for manufacturing and service businesses
Increase your profitability, improve delivery and use your resources more efficiently
Master the fundamentals of operations strategy, systems design and business management
An MBA style course on business process management (BPM)
Take practical actions on how to run and improve an operations business such as a factory, restaurant, or hospital department.
Organize and run your business more effectively and efficiently
Ideal for industrial / production / manufacturing organizations but also service and traditional business operations
Requirements
Only a desire to improve your business operations!
Description
Master the tools and principles of operations management to have and “impact” on your business’s operations – manufacturing, services, industrial operations and production.Equip yourself to take a leading role in your workplace – improving your processes, systems and business.Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them. Become the authority in your team on improving the operations systems in your businessThis MBA style course on Operations Management will prepare and empower you to make a real difference in your organization. “This” course focuses on your business’s “internal” operations. Check out my other course on Supply Chain Management.This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts. Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!Course Contents:Introduction to Operations Management Operations Strategy & StructureInventory ManagementForecasting DemandDemand and Capacity ManagementSales and Operations Planning (S&OP)Scheduling and PlanningMetrics / KPIs & Performance ManagementOperations ImprovementConclusionTurbo charge your career and your business! Join us today!
Overview
Section 1: 1. Introduction to Operations Management
Lecture 1 Cake Charity Chaos 1
Lecture 2 Cake Charity Chaos 2
Lecture 3 Welcome to the Course
Lecture 4 Much Obliged!
Lecture 5 What is Operations Management
Lecture 6 Inputs, Processes and Outputs
Lecture 7 A Simplified Operations / Manufacturing System
Lecture 8 Introduction to Operations Management – Summary
Section 2: Operations Strategy & Structure
Lecture 9 Operations Strategy – Introduction
Lecture 10 What is Operations Strategy?
Lecture 11 Relationship between Business and the Functions’ Strategy
Lecture 12 Operations Strategy – Big Picture
Lecture 13 Objectives of Operations: External and Internal
Lecture 14 Roses Are Red
Lecture 15 Big Strategic Decisions
Lecture 16 How to Compete, The sliding scale of choices, Kano
Lecture 17 The Kano Model: Relative Importance of Competitive Factors
Lecture 18 The 4Vs: The Dimensions of Operations
Lecture 19 Manufacturing / Operations Process Types: The Product Process Matrix
Lecture 20 Volume vs Variety – Process Characteristics
Lecture 21 Service Process Matrix
Lecture 22 Push-Pull : Operations Strategy Options
Lecture 23 Trade-Off Decisions
Lecture 24 Summary – Operations Strategy
Section 3: Inventory Management
Lecture 25 What is Inventory?
Lecture 26 Types of Inventory
Lecture 27 Why do we Need Inventory?
Lecture 28 Costs of Inventory
Lecture 29 Basic Inventory Dynamics 1
Lecture 30 Basic Inventory Dynamics 2
Lecture 31 Summary – Inventory
Section 4: Forecasting Demand
Lecture 32 Forecasting – Introduction
Lecture 33 What is a Forecast?
Lecture 34 Why do we Need a Forecast?
Lecture 35 What Can Be Forecast?
Lecture 36 Forecasting Methods
Lecture 37 Forecasting – Summary
Section 5: Summary Test 1
Section 6: Demand & Capacity Management
Lecture 38 Demand & Capacity Management – Introduction
Lecture 39 Soggy Supply, Drenched in Demand (Waterfall / Cups Video)
Lecture 40 What is Demand Management?
Lecture 41 What is Capacity Management?
Lecture 42 Actual vs Theoretical Capacity
Lecture 43 Dangers of Balancing Capacity with Demand
Lecture 44 Causes of Variation in Demand and Capacity
Lecture 45 External Demand Management
Lecture 46 Internal Demand Management
Lecture 47 Milking It
Lecture 48 Changing Capacity: If & How
Lecture 49 Summary – Demand & Capacity Management
Section 7: Sales & Operations Planning (S&OP)
Lecture 50 S&OP – Introduction
Lecture 51 What is Sales and Operations Planning? (S&OP)
Lecture 52 Wedding Planner Example
Lecture 53 Sales and Operations Planning (S&OP) Structure & MRP
Lecture 54 Materials Requirements Planning (MRP) Overview
Lecture 55 Master Production Schedule – MPS
Lecture 56 Living on a Prayer – Blooper
Lecture 57 S&OP / MRP and Software Systems
Lecture 58 Enterprise Resource Planning – ERP
Lecture 59 Summary – S&OP
Section 8: Scheduling & Planning
Lecture 60 Scheduling and Planning – Introduction
Lecture 61 What is Scheduling?
Lecture 62 What Do Schedulers Do?
Lecture 63 A Scheduling Scenario – Printer
Lecture 64 Scheduling Sequencing Options
Lecture 65 Scheduling Optimisation for Different Objectives
Lecture 66 Production Planning
Lecture 67 Planning / Volume Matrix
Lecture 68 Summary – Scheduling and Planning
Section 9: Metrics / KPIs
Lecture 69 Metrics / KPIs & Performance Management – Introduction
Lecture 70 What are Metrics / KPIs?
Lecture 71 Why do we need KPIs?
Lecture 72 Business Perspective of Organisational Performance
Lecture 73 Operations Perspective of Organisational Performance
Lecture 74 Essential Operations Metrics – Key Areas
Lecture 75 Good Metrics
Lecture 76 Summary – Metrics / KPIs & Performance Management
Section 10: Business Operations Improvement
Lecture 77 Performance Improvement – Introduction
Lecture 78 What is Operations Improvement?
Lecture 79 Types of Improvement: Continuous vs Breakthrough
Lecture 80 Most improvement ideas should NOT be done
Lecture 81 Throughput, Inventory & Operating Expense
Lecture 82 What to Improve? : Sales Constrained or Operations Constrained
Lecture 83 What to Improve? – Sales Constrained & the Importance / performance Matrix
Lecture 84 What to Improve? – Operations Constrained
Lecture 85 Prioritization Matrix – Deciding Which Actions to Do
Lecture 86 Improvement Methodologies – Lean, Six Sigma, Total Quality Management etc.
Lecture 87 Sushi Speed
Lecture 88 Summary – Business Operations Performance Improvement
Section 11: Summary Test 2
Section 12: CONCLUSION to Business Operations Management: Processes and Systems
Lecture 89 Wrap Up
Lecture 90 Conclusion
Section 13: BONUS SECTION
Lecture 91 What’s Next? – Further Reading
Lecture 92 Your Certificate – How to Download, Modify & Share it
Lecture 93 Bonus Lecture – My Other Courses & Connection
Absolute Beginners and New Managers,People who want to make a greater impact at work, improve things and get noticed,Managers, Consultants, Supervisors, Engineers, Planners & Analysts,,People working in Production, Manufacturing, Industrial Operations, Business Operations,Lean / Improvement Practitioners,Those who wish to become an authority in their workplace on business operations management
Course Information:
Udemy | English | 5h 13m | 6.26 GB
Created by: Laurence Gartside
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