Professional Business Writing Masterclass

Improve your workplace communication! Learn writing practices, business correspondence, grammar, document drafting ++
Professional Business Writing Masterclass
File Size :
6.73 GB
Total length :
9h 52m



Peter Alkema


Last update




Professional Business Writing Masterclass

What you’ll learn

Explore the different communication models and processes that any organization may adapt
Differentiate written communication barriers such as perceptual, cultural, language, etc.
Know the different concepts of business writing: context, closure, decision, and action
Learn the different workplace communication methods: horizontal, upward, and downward
Understand your audience’s culture, demographics, experience, habits, etc. for better communication
Define what professional business writing is and its importance
Understand the factors on why written communication fails
Improve an organization’s communication aspect through Business Writing
Lay down the purpose and process of communication as a foundation for professional business writing
Learn the most important considerations when communicating
Identify the different communication success and failure factors
Learn and put the writing process into practice
Define the characteristics of a good professional business writing
Be able to create the first draft and select an information structure
Learn the different techniques in paraphrasing and rewriting
Apply the different rules of grammar
Review the different parts of speech and their usage
Explore different guidelines, strategies, and steps in persuasive writing
Substantiate ideas through various tricks and techniques
Learn how to edit and proofread a communication letter
Understand and apply the different guidelines and formats of a business letter
Identify the different types of business letters and when to use them
Learn how to use emails as a means of communication
Apply different tips and tricks during business presentations
Conduct business meeting through several guides and formats
Prepare a comprehensive minutes of the meeting: what and what not to include

Professional Business Writing Masterclass


There are no pre-requisites or requirements for this course but a basic working knowledge of English is useful


Get instant access to a 77-page guidebookIntroduce yourself to our community of students in this courseEncouragement and celebration of your progressClear and concise step by step instructions, lessons and engagementThis online writing course will teach you the principles and practices of professional communication as well as the different types of business writing. English is the global business language but it’s confusing and illogical – this course will help you!This business writing course is designed to teach you how to write better in the workplace, even if you are just getting started. The lessons, quizzes and assignments will give you the confidence to write better so that you can get ahead.Master Business Writing Techniques to Communicate Better In The Workplace!While there are plenty of writing courses that focus on specific types of writing or documents this is a comprehensive course for beginner to advanced writing.This course is designed for all career levels of professionals who want to improve their writing skills, write better business documents and communicate better – especially great for early-stage careers.What will you learn:· Written communication failure· Communication barriers· Concepts of business writing: context, closure, decision, and action· Define professional business writing· Improve an organization’s communication· Purpose and process of communication· Explore the different communication models· Workplace communication methods· Important considerations when communicating· Audience’s culture, demographics, experience, habits· Communication success and failure factors· Learn and put the writing process into practice· Define good professional business writing· Create the first draft and select an information structure· Techniques in paraphrasing and rewriting· Rules of grammar· Parts of speech and their usage· Guidelines, strategies, and steps in persuasive writing· Substantiate ideas· Edit and proofread a letter· Guidelines and formats of a business letter· Types of business letters and when to use them· Emails as a means of communication· Tips and tricks during business presentations· Business meeting guides and formats· Minutes of the meeting: what and what not to includeTypes of business documents and writing that you will learn:Business lettersEmailsBusiness presentationsReportsText messagesLetter of inquiryLetter of acknowledgmentLetter of complaintLetter of collectionLetter to the pressLetter of applicationand more!Improve Your Business Writing Techniques, Communicate Better, Advance Your CareerRegardless of what your level of experience is or what type of writing you currently achieve, this in-depth course is designed to provide you with everything you need to take your writing skills to the next level.Whether you prefer presentations, meetings documents, grammar or articulate a persuasive argument, a good writer is capable of getting their point across clearly and concisely. By developing and practicing these skills, you can write even better so you can master the world of business communication and take your career to the next. This course shows you how.Unlike other writing classes that are more limited in scope, this complete course teaches you how to write amazingly well and how to complete a variety of different business documents.Contents and OverviewThis course is aimed at teaching professionals at all levels what it takes to improve your business writing techniques to communicate better.You’ll start with the basics and tackle the writing process plus how and why written communication often failures. You’ll then dive into the different styles of writing you can focus on, as well as how to write persuasively and for different audiences, contexts and purpose.Then you will learn important considerations when writing such as reason, audience, purpose and content. You’ll also learn communication methods for the workplace: horizontal, downward, upward. Then we get into understanding your audience: culture, experience, demographics, habits and levels.Learn what Is professional business writing? context, decision, action, closure. Communication success & failure factors: audience, tone, implications. Learn the writing process: planning, drafting, tone, style 7 Cs, register. Characteristics of good professional business writing: clear, concise, no jargon.The first draft, selecting structure, paraphrasng & rewriting. Grammar: parts of speech, verbs, adjectives, conjunctions, articles, tenses. More advanced grammar: singular, plural, wordiness, commonly confused words. Persuasive writing: purpose & guidelines, strategies & steps.Substantiating your ideas: evidence, support, research, counter arguments. Editing & proof reading: guidelines, practices, In-text referencing, citation. Learn business correspondence: letters, emails, reports, texts, presentations. Types of business letters: inquiry, acknowledgment, complaint, collection, media.All about emails! Guidelines, examples, important considerations. Business presentations: KISS, voice, venue, content, conclusion, difficult people. Learn business reports: executive summary, contents, body, conclusion, recommendation. Learn professional text messaging, now a critical part of business communication.Then we will finish off the course on business meetings: procedures, minutes, role players, format, guidelinesWho are the Instructors?Robyn Shirley is your lead instructor – a professional making a living from her writing and teaching skills. She has joined with content creator Peter Alkema to bring you this amazing new course.You’ll get premium support and feedback to help you become a better business writer!Our happiness guarantee…We have a 30-day 100% money back guarantee, so if you aren’t happy with your purchase, we will refund your course – no questions asked!We can’t wait to see you in the course!Enroll now, and we’ll help you write better than ever!Peter and Robyn


Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Success Starts Here: Your Journey To Better Business Writing

Lecture 3 Introduce Yourself To Your Fellow Students And Tell Everyone What Are Your Goals

Lecture 4 Let’s Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!

Lecture 5 Preview The 77 Page Workbook You Get With This Course

Section 2: Introduction to ChatGPT for Business Writing

Lecture 6 Welcome and Lessons Overview

Lecture 7 Understanding ChatGPT

Section 3: Preparing for Effective Business Writing with ChatGPT

Lecture 8 Defining Your Purpose and Audience

Lecture 9 Creating a Writing Framework

Lecture 10 Researching with ChatGPT

Section 4: Enhancing Writing Quality with ChatGPT

Lecture 11 Improving Clarity and Conciseness

Lecture 12 Polishing Grammar and Style

Lecture 13 Enhancing Vocabulary and Tone

Section 5: Leveraging ChatGPT for Specific Business Writing Tasks

Lecture 14 Crafting Effective Emails

Lecture 15 Writing Compelling Proposals

Lecture 16 Optimizing Business Reports

Lecture 17 Drafting Memos and Internal Communications

Section 6: Harnessing ChatGPT for Collaborative Writing and Feedback

Lecture 18 Collaborating with ChatGPT

Lecture 19 Proofreading and Editing with ChatGPT

Lecture 20 Providing Feedback to ChatGPT

Section 7: Ethics and Best Practices in ChatGPT Usage

Lecture 21 Ethical Considerations with ChatGPT

Lecture 22 Verifying Information and Fact-Checking

Lecture 23 Contextualizing ChatGPT Suggestions

Lecture 24 Balancing Automation and Human Input

Section 8: Overview – Professional Business Writing: Framing Our Approach, A Global Context

Lecture 25 Professional business writing – Overview of communication

Lecture 26 We live in a rapidly changing, complex, multicultural, multilingual world

Lecture 27 The written word is the backbone of communication

Lecture 28 Writers and recipients may be engaging in written english a second third or eve

Lecture 29 English has become the global language for communication

Lecture 30 English is a complex, illogical language that has evolved over centuries

Lecture 31 English is a global language of business

Section 9: The Purpose & Process Of Communication: Foundation For Business Writing

Lecture 32 English is bewildering……

Lecture 33 The purpose of communication

Lecture 34 The process of communication

Lecture 35 The communication model

Lecture 36 The communication process part 1

Lecture 37 The communication process part 2

Lecture 38 Components in the communication process

Section 10: Written Communication Failures: Barriers, Bias, Culture, Context, Jargon ++

Lecture 39 Written communication failure

Lecture 40 Written communication

Lecture 41 Perceptual barriers

Lecture 42 Language barriers

Lecture 43 Cultural barriers

Lecture 44 Barriers to reception part 1

Lecture 45 Barriers to reception part 2

Lecture 46 Communication methods verbal vs non-verbal

Section 11: Business Writing Knowledge Check 1

Section 12: Communication Methods For The Workplace: Horizontal, Downward, Upward

Lecture 47 Communication methods for the workplace – horizontal

Lecture 48 Communication methods for the workplace – downward

Lecture 49 Communication methods for the workplace – upward

Section 13: Important Considerations When Communicating: Reason, Audience, Purpose, Content

Lecture 50 Three most important considerations when communicating

Lecture 51 Most important considerations when writing

Section 14: Understanding Your Audience: Culture, Experience, Demographics, Habits, Levels

Lecture 52 Understanding your audience part 1

Lecture 53 Understanding your audience part 2

Lecture 54 Knowing the audience

Section 15: What Is Professional Business Writing? Context, Decision, Action, Closure

Lecture 55 Business writing

Lecture 56 Getting the required response

Section 16: Communication Success & Failure Factors: Audience, Tone, Implications

Lecture 57 Successful written communication

Lecture 58 Failure in unclear writing, bad grammar, spelling errors and poor structure

Lecture 59 Communication failure- wrong audience, wrong tone, recipient takes wrong action

Lecture 60 Implications of communication failures

Lecture 61 Successful business communication

Lecture 62 You’ve Achieved 25% >> Let’s Celebrate Your Progress And Keep Going To 50% >>

Section 17: Learn The Writing Process: Planning, Drafting, Tone, Style7 Cs, Register

Lecture 63 Understanding Professional Business Writing

Lecture 64 Professional Business Writing Process

Lecture 65 The importance of tone

Lecture 66 Understanding style

Lecture 67 The Seven C’s

Lecture 68 Understanding register

Lecture 69 Three important considerations

Lecture 70 A professional writer

Section 18: Characteristics Of Good Professional Business Writing: Clear, Concise, No Jargon

Lecture 71 Characteristics of good writing

Lecture 72 Examples of jargon

Lecture 73 Important points

Section 19: The First Draft, Selecting Structure, Paraphrasng & Rewriting

Lecture 74 The first draft

Lecture 75 Selecting information structure

Lecture 76 Paraphrasing and rewriting information

Section 20: Grammar: Parts Of Speech, Verbs, Adjectives, Conjunctions, Articles, Tenses

Lecture 77 Grammar guidelines

Lecture 78 Parts of speech

Lecture 79 Noun

Lecture 80 Verb

Lecture 81 Adjectives

Lecture 82 Adverb

Lecture 83 Preposition

Lecture 84 Conjunctions

Lecture 85 Articles

Lecture 86 The 12 tenses of the verb

Section 21: More Advanced Grammar: Singular, Plural, Wordiness, Commonly Confused Words

Lecture 87 Correct usage of singular and plural verbs

Lecture 88 Fixing wordiness

Lecture 89 Proper nouns

Lecture 90 Unnecessary words

Lecture 91 Genetives vs contractions

Lecture 92 Its and it’s

Lecture 93 Commonly confused words part 1

Lecture 94 Commonly confused words part 2

Lecture 95 Commonly confused words part 3

Lecture 96 Commonly confused words part 4

Lecture 97 Commonly confused words part 5

Lecture 98 You’ve Achieved 50% >> Let’s Celebrate Your Progress And Keep Going To 75% >>

Section 22: Persuasive Writing: Purpose & Guidelines, Strategies & Steps

Lecture 99 Persuasive writing

Lecture 100 Persuasive writing guidelines

Lecture 101 The purpose of persuasive writing

Lecture 102 Strategies for persuasive writing

Lecture 103 Steps to persuasive writing

Section 23: Substantiating Your Ideas: Evidence, Support, Research, Counter Arguments

Lecture 104 Substantiating your ideas part 1

Lecture 105 Substantiating your ideas part 2

Lecture 106 Substantiating your ideas part 3

Section 24: Editing & Proof Reading: Guidelines, Practices, In-text Referencing, Citation

Lecture 107 Editing and proof reading guidelines

Lecture 108 All about proofreading

Lecture 109 In-text referencing

Lecture 110 In-text referencing – How to refer to more than one author?

Lecture 111 In-text referencing and citation

Section 25: Business Writing Knowledge Check 2

Section 26: Learn Business Correspondence: Letters, Emails, Reports, Texts, Presentations

Lecture 112 Introduction to Business Correspondence

Lecture 113 5 main business correspondence

Lecture 114 Guidelines for writing business letters

Lecture 115 Format of a business letter

Lecture 116 The shape of a business letter

Lecture 117 The head of the business letter

Lecture 118 The body and standard phrases to use in the body

Lecture 119 Format of a business letter – the conclusion

Lecture 120 The closing part of a business letter

Section 27: Types Of Business Letters: Inquiry, Acknowledgment, Complaint, Collection, Media

Lecture 121 Types of letters

Lecture 122 Letter of Inquiry or request

Lecture 123 Letter of acknowledgement

Lecture 124 Letter of complaint

Lecture 125 Letter of collection

Lecture 126 Letter to the press

Lecture 127 Letter of application

Section 28: All About Emails! Guidelines, Examples, Important Considerations

Lecture 128 Learn about emails

Lecture 129 Guidelines on writing an email

Lecture 130 Couple of things to remember in Emails

Lecture 131 More guidelines on Emails

Lecture 132 Examples of email

Lecture 133 Other media for writing

Section 29: Business Presentations: KISS, Voice, Venue, Content, Conclusion,Difficult People

Lecture 134 Business presentation – what comes first?

Lecture 135 Business presentation – The kiss principle

Lecture 136 Business presentations – your voice

Lecture 137 Business presentations – content per slide

Lecture 138 Business presentations – the conclusion

Lecture 139 Business presentaions – the venue

Lecture 140 You’ve Achieved 75% >> Let’s Celebrate Your Progress And Keep Going To 100% >>

Lecture 141 During the business presentation

Lecture 142 Business presentation- dealing with difficult people

Lecture 143 More points of business presentaion

Section 30: Learn Business Reports: Exec Summary, Contents, Body, Conclusion, Recommendation

Lecture 144 Learn how to write a report and executive summary

Lecture 145 Learn how to create the introduction

Lecture 146 Table of contents

Lecture 147 Learn how to write the body

Lecture 148 Learn how to write the conclusion

Lecture 149 Learn how to write recommendations

Lecture 150 Learn how to write references and annexures

Section 31: Business Writing Knowledge Check 3

Section 32: Learn Professional Text Messaging: Now A Critical Part Of Business Communication

Lecture 151 Ep 19 Professional Business Writing – Text Messaging

Section 33: Business Writing Knowledge Check 4

Section 34: Business Meetings: Procedures, Minutes, Role Players, Format, Guidelines

Lecture 152 Definition and importance of a meeting

Lecture 153 Guidelines on successful meetings

Lecture 154 How much detail should we take on a meeting?

Lecture 155 Procedures of a meeting

Lecture 156 The benefits of minutes

Lecture 157 The Role players on a meeting

Lecture 158 The Role of the Chairperson

Lecture 159 The importance of the minutes of the meeting

Lecture 160 Guidelines in writing the minutes of the meeting

Lecture 161 Structures and format of a meeting

Lecture 162 Included information on the minutes of the meeting

Lecture 163 Important terminologies

Lecture 164 Business meeting wrap up

Section 35: Business Writing Knowledge Check 5

Section 36: Final Quiz: Professional Business Writing

Lecture 165 You’ve Achieved 100% >> Let’s Celebrate! Remember To Share Your Certificate!!

Section 37: [Extra Insights] Live Q&A Webinar With Digital Regenesys Expert Panel

Lecture 166 Introduction of our expert panel

Lecture 167 Learn why is business writing important

Lecture 168 Review of Hardvard referencing on business writing or any other course

Lecture 169 Insights on challenges and barriers on doing business writing

Lecture 170 Giving insights on cultural barriers

Lecture 171 Learn the Perspective on how business writing fits in

Lecture 172 Learn the importnce on investing time and effort on business writing

Lecture 173 Insights and perspectives about our writing course

Lecture 174 More background on the course and giving the insights on it

Lecture 175 Watch The Full 1 Hour Live Q&A Webinar With Dgitial Regenesys Expert Panel

This course is for anyone who wants to improve their business writing and communication in the workplace

Course Information:

Udemy | English | 9h 52m | 6.73 GB
Created by: Peter Alkema

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