Salesforce Certified Administrator Training Nov 2022
What you’ll learn
Pass the Salesforce Certified Administrator Exam
Become Intimately Familiar With The Salesforce Platform
Learn from a 19x Salesforce Certified & 7x Salesforce MVP!
Become an Awesome Admin
Understand how to create apps in the cloud
Become Salesforce Certified
Requirements
An internet connection; I will show you how to sign up for you FREE Salesforce account for the course.
Either windows or Macintosh is required for some of the Data Management tasks although just a web browser will get you through the majority of the course.
Description
*** Last Updated 8th Nov 2022 ***REVISED FOR LATEST ADMIN CERTIFICATION & SALESFORCE RELEASEAre you looking for good quality FOCUSED Salesforce training from a Salesforce veteran and 7x Salesforce MVP?Salesforce Certifications are fast becoming the must-have certificates for any IT professional working with Salesforce. This course is designed to help you pass the Salesforce Certified Administrator Exam. Even if you have never logged in to the Salesforce platform before, by the end of our Salesforce training you will be able to take the Salesforce exam with ease. No programming knowledge is needed and no prior Salesforce experience is required. With this Salesforce certification under your belt, you will be in high demand by many employers and you can command a superior salary. In this course, we will start with how to get your FREE Salesforce account. Understand how to navigate and change the user interface of Salesforce as well as configure and make an Invoicing application on the platform. We will then move on and take a detailed look at the process automation, security & reporting functionality within Salesforce before diving into the two clouds: Sales & Marketing and Support Cloud and finally taking a look at Data Management.This course follows the Salesforce Administrator syllabus very closely so that you only learn what you need to learn for the exam with best practices along the way.Read the fantastic reviews of our course! James describes this course as “I only way I could have passed the exam quickly and get 93% pass” Sarah says the course was “A Lifesaver even just to refer back to when I get stuck in my day job!” And Peter says “Francis’ is a Salesforce industry leader and it shows with his depth of knowledge in the platform” Salesforce is constantly evolving its platform, three times a year Salesforce updates its product. As 2020 progresses we will continuously update this course with new content so you will never have to worry about missing out or failing the Salesforce certification test because of new content. This is the best online Salesforce training available, at a greatly affordable rate.Most lectures are around 10-15 minutes long, with no lecture being over 20 minutes in length. I’ve been working in the Salesforce eco-system for over 11 years and I am a 7x Salesforce MVP & in the Salesforce Hall of Fame (an award given to only around 50 people globally on their expertise and knowledge of Salesforce). I am also 17x Salesforce Certified in a number of certifications as well as other technical certifications including AWS & TOGAF9.This course is cheaper than most other courses because I am not doing this as a full-time job, rather because I love teaching cloud. So join me in becoming Awesome Admin today and get your Salesforce Administrator Certification qualification by completing our Salesforce online course today!
Overview
Section 1: Salesforce Introduction
Lecture 1 Welcome, Course & Exam Breakdown
Lecture 2 What is CRM?
Lecture 3 Salesforce the Company
Lecture 4 Get seen by focusing on your Salesforce LinkedIn Profile
Section 2: Configuration & Setup
Lecture 5 Configuration & Setup Introduction
Lecture 6 Creating a FREE Salesforce Org
Lecture 7 Logging into Salesforce
Lecture 8 Navigating the Salesforce User Interface
Lecture 9 Lightning vs Classic Salesforce Interface
Lecture 10 Lightning vs Classic Feature Compatibility
Lecture 11 Salesforce Branding and UI Customization
Lecture 12 Density Settings
Lecture 13 User Navigation Bar Customization
Lecture 14 Salesforce Themes and Branding
Lecture 15 Lightning Chrome Extension
Lecture 16 Classic User Interface Overview
Lecture 17 Customising the Classic User Interface
Lecture 18 Classic Homepage Customization
Lecture 19 UI Customization for Admins
Lecture 20 Company Profile
Lecture 21 User Management
Lecture 22 Delegated Administration
Lecture 23 Sandboxes
Lecture 24 Deploying Changes Between Sandboxes
Lecture 25 Sandbox Best Practice
Section 3: Object Manager and Lightning App Builder – My First App
Lecture 26 Learning Objectives
Lecture 27 Understanding the Standard Object Model
Lecture 28 I make changes and nothing happens!? – Disabling Salesforce Caching
Lecture 29 Object Manager
Lecture 30 Creating an App & Personalizing Salesforce
Lecture 31 Creating Objects & Tabs
Lecture 32 Creating Fields
Lecture 33 Field Dependencies
Lecture 34 Object Relationships
Lecture 35 Creating Object Relationships
Lecture 36 Traversing Relationships with Formulas and Summary Fields
Lecture 37 Page Layout Customization
Lecture 38 Field Histories
Lecture 39 Record Types Part 1
Lecture 40 Record Types Part 2
Lecture 41 Common Issues with Record Types
Lecture 42 Standard Fields & Deleting Fields
Lecture 43 Customising Search and Tab Layouts
Lecture 44 App Manager: Classic Apps in Lightning
Lecture 45 List Views
Section 4: Workflow/Process Automation
Lecture 46 Process Automation Overview & Learning Objectives
Lecture 47 Workflow Rules & Actions
Lecture 48 Validation Rules
Lecture 49 Best Practice: The Importance of Validation Timing
Lecture 50 Approval Processes
Lecture 51 Process Builder Overview
Lecture 52 Creating a Process Builder Process
Lecture 53 Process Builder Actions
Lecture 54 Process Builder in Practice
Lecture 55 Flow
Lecture 56 Flow Types
Lecture 57 Building Blocks of Flow
Lecture 58 Order of Execution
Section 5: Salesforce Security
Lecture 59 Learning Objectives
Lecture 60 Salesforce Security Overview
Lecture 61 Organizational Security Settings
Lecture 62 Organizational Wide Defaults
Lecture 63 Record Ownership
Lecture 64 Role Hierarchies
Lecture 65 Sharing rules
Lecture 66 Manual Sharing
Lecture 67 Object Permissions and Record Access
Lecture 68 User Profiles & Permissions
Lecture 69 Permission Set Groups
Lecture 70 Restriction Rules
Lecture 71 Setup Audit Trail
Section 6: Analytics Management
Lecture 72 Learning Objectives
Lecture 73 Types of Reports & Supported Features
Lecture 74 Navigating & Creating Reports
Lecture 75 Tabular Reports
Lecture 76 Classic Report Automation
Lecture 77 Summary Reports
Lecture 78 Matrix Reports
Lecture 79 Conditional Highlighting
Lecture 80 Report Charts
Lecture 81 Subscribing to Reports
Lecture 82 Bucket Fields
Lecture 83 Report Summary Formulas
Lecture 84 Report Types
Lecture 85 Report Type Layouts
Lecture 86 Report Types Lab
Lecture 87 Classic Reports & Page Layouts
Lecture 88 Dashboards
Lecture 89 Classic Report & Dashboard Security
Lecture 90 Classic Chatter & Dashboards
Section 7: Data Management
Lecture 91 Learning Objectives
Lecture 92 Duplicate Management
Lecture 93 Methods for Importing & Exporting Data
Lecture 94 Salesforce IDs and External IDs
Lecture 95 Data Loader
Lecture 96 Import Wizard
Lecture 97 Dataloader.io by Mulesoft
Lecture 98 Considerations when importing data
Lecture 99 Data Management Best Practice
Lecture 100 Backing up Salesforce Data
Lecture 101 Mass Action Functions
Lecture 102 Salesforce Content
Lecture 103 Document Folder & File Uploading Review
Section 8: Sales & Marketing Applications
Lecture 104 Learning Objectives
Lecture 105 Sales Overview
Lecture 106 Web to Lead
Lecture 107 Lead Scoring
Lecture 108 Auto Response Rules
Lecture 109 Lead Conversion
Lecture 110 Assignment Rules
Lecture 111 Opportunity Overview
Lecture 112 Products & Pricebooks
Lecture 113 Sales Productivity Features
Lecture 114 Campaign Management
Lecture 115 Salesforce Path
Lecture 116 Einstein Opportunity and Lead Scoring
Lecture 117 Sales Forecast Impact
Lecture 118 Global Actions
Section 9: Service & Support Applications
Lecture 119 Learning Objectives
Lecture 120 The Case Object
Lecture 121 Case Settings
Lecture 122 Support Processes
Lecture 123 Case Escalation Rules
Lecture 124 Email to Case
Lecture 125 Web to Case
Lecture 126 Solutions
Lecture 127 Knowledge
Lecture 128 Ideas
Lecture 129 Customer, Partner & Employee Communities
Section 10: Productivity and Collaboration
Lecture 130 Learning Objectives
Lecture 131 Activity Management
Lecture 132 Chatter
Lecture 133 Salesforce App
Lecture 134 AppExchange
Section 11: Mock Exam, Taking the exam & Exam Top tips.
Lecture 135 Finding out information about the Exam, Online vs Onsite Exams
Lecture 136 Booking a Salesforce Exam and what to expect!
Section 12: Bonus Lecture
Lecture 137 Bonus Lecture
Salesforce Absolute Beginners. No prior Salesforce experience necessary,Existing Salesforce Administrators,Administrators interested in creating Applications on Salesforce and wanting in depth knowledge on building business processes, reports & security around their application.
Course Information:
Udemy | English | 22h 3m | 22.27 GB
Created by: Francis Pindar | Salesforce Certified Architect & 7x Salesforce MVP
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