Workforce Analytics for HR

Learn how to use analytics to translate HR data into financial impact. Johnson & Johnson alumni & 15+ yrs of experience
Workforce Analytics for HR
File Size :
3.25 GB
Total length :
2h 49m



Jeff Higgins


Last update




Workforce Analytics for HR

What you’ll learn

High-level briefing focusing on case studies and examples to help HR jumpstart Workforce Analytics journey
Understand the basic foundation and benefits of Workforce Analytics
How to create a winning business case for HR
How to speak the language of business and get funding for your next project
Foundation to measure, track and analyze the impact of various workforce intervention decisions

Workforce Analytics for HR


Be comfortable with numbers
Basic Excel knowledge
Basic Statistics knowledge would be a plus!


To view our complete offering, search for “Jeff Higgins”. More about this CourseThis workshop provides attendees with the foundation knowledge, examples, and tools they need to successfully jumpstart the Workforce Analytics journey in any industry.Training is facilitated by Jeff Higgins, a recognized expert in Workforce Analytics and Workforce Planning across multiple industries from small to large corporations. This course is designed for HR practitioners.What We’ll Cover:The needs and business case for Workforce Analytics and PlanningTop project killers for Workforce Analytics and Planning projectsSteps and key milestones in the journey to Workforce Analytics and Planning excellenceFoundational knowledge to measure, track and analyze the impact of various workforce intervention decisionsReal-life examples and case studies for Workforce Analytics successWhat This Course is NOT about:How to use R and Python in talent managementHow to build machine learning program or statistical modelHow to set up SQL database or connect data from various sourcesWhat Our Students Are SayingSince 2009, HCMI’s expert training has helped hundreds of organizations strengthen their in-house workforce analytics & planning capability, including many Global 2,000 companies, nonprofits, healthcare organizations, and major government entities around the world.  “I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics.” ~ Director Human Resources, Washington Health System”This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners.” ~ Senior Vice President, HR at OCBC”The Workforce Analytics Training workshop conducted by the Human Capital Management Institute provided a vast amount of information on various HR metrics. The numerous case studies they discussed during the workshop clearly demonstrated how the metrics can be used in organizations to provide valuable data for making business decisions. I would recommend this workshop to anyone interested in gaining a better understanding of the utilization of HR metrics.” ~ Edison Mission Energy”The excellent service your company has provided me through your assistance and feedback has given me, as a consumer, more reasons to conduct future purchases from you.” ~ Fadi Radi, Napcogroup”A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions.” ~ Head of HR, World Bank Group”Of all the workshops I’ve attended, this resonated continuously.” ~ EDS, a Hewlett-Packard Company”Very good training ground for HR professional who wanted to drive workforce analytics in the organization.” ~Vice President, ASTRO”Excellent materials that were very well presented.” ~ ConocoPhillips Inc.Course AgendaSection 0: Course Introduction & AgendaSection 1: The Business Imperatives for Workforce Analytics and PlanningSetting the stage: value creation in today’s marketplaceWorkforce Analytics: definition and evolution of analyticsThe challenges in measuring human capitalIdentifying key workforce questionsBuilding a business case for Workforce AnalyticsExercise: Pick key human capital questionsOptional links and reading materialsSection 2: Introduction to Analytics & Case Study ExamplesThe art and science of Workforce AnalyticsCase study: Starbucks workforce engagement strategyThe AACEE maturity modelBuilding the foundation for data-driven decision makingWorkforce Analytics foundation & value creation examplesThe power of combining data sourcesExercise: Self assessmentExercise: Recruiting source analysisAdditional links and reading materialsSection 3: Metrics: Good, Important, and Critical MetricsKey Metrics & KPI Selection MethodologyBalanced ScorecardExample – Metrics and KPIs in Recruiting ProcessCase Study – SE Asia Property’s ScorecardApplication of Balanced Scorecards in HRExercise: Building Scorecard and Business CaseAdditional Links and Reading MaterialsSection 4: Workforce Analytics Review & Next StepsAbout Human Capital Management Institute (HCMI)HCMI’s mission is to fundamentally change how workforce decisions are made by linking people investments to business outcomes through advanced analytics and dynamic visualization. Nearly a decade ago we pioneered the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™ ), a strategic tool for senior leaders to optimize workforce decisions regarding capability, capacity, cost, and performance. In 2016, having developed sophisticated workforce analytics tools for 100’s of consulting projects across the globe, we pioneered SOLVE™  Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes. And in 2018, we create the HCMI Online Academy to provide on-demand global access to our world-class workforce analytics and workforce training curriculum.Today, HCMI and SOLVE™ remain industry leaders. With our headquarters in the thriving technology hub of L.A.’s Silicon Beach and a presence 3 continents, we continue to innovate our technology and services to provide organizations with the actionable intelligence to maximize the return on their workforce investments.Helping analysts, HR professionals and business leaders develop their Workforce Analytics and Planning capability since 2009.


Section 1: Course Introduction

Lecture 1 Course intro, agenda and goals

Lecture 2 Recommended Workforce Analytics & Planning Books

Section 2: The Business Imperative for Workforce Analytics & Planning

Lecture 3 Section opening

Lecture 4 Setting the stage: value creation in today’s marketplace

Lecture 5 Workforce Analytics: definition and evolution of analytics

Lecture 6 The challenges in measuring human capital

Lecture 7 Identifying key workforce questions

Lecture 8 Building a business case for Workforce Analytics

Lecture 9 Section closing and summary learning points

Lecture 10 Section 2 – Additional links and reading materials

Section 3: Introduction to Analytics & Case Study Examples

Lecture 11 Section introduction and summary learning points

Lecture 12 The art and science of Workforce Analytics

Lecture 13 Case study: Starbucks workforce engagement strategy

Lecture 14 The AACEE maturity model

Lecture 15 Building the foundation for data-driven decision making

Lecture 16 Workforce Analytics foundation & value creation examples

Lecture 17 The power of combining data sources

Lecture 18 Section closing and summary learning points

Lecture 19 Section 3 – Additional links and reading materials

Section 4: Metrics: Good, Important, and Critical Metrics

Lecture 20 Section opening and key summary learning points

Lecture 21 Key metrics & KPI selection methodology

Lecture 22 Examples for linking human capital to metrics

Lecture 23 Balanced scorecard

Lecture 24 Example – Metrics and KPIs in the recruiting process

Lecture 25 Case study: SE Asia Property’s scorecard

Lecture 26 Application of balanced scorecard in HR

Lecture 27 More balanced scorecard examples

Lecture 28 Section closing and summary learning points

Lecture 29 Section 4 – Additional links and reading materials

Section 5: You’re almost done

Lecture 30 Next steps

Lecture 31 More Workforce Analytics resources available here

HR professional who’s interested in using data to determine where to cut, where to invest and whom to invest,Beginner data scientist who’s interest in maximize the return on HR’s human capital investments

Course Information:

Udemy | English | 2h 49m | 3.25 GB
Created by: Jeff Higgins

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